Mindfrey Subscription Refund and Cancellation Policy
At Mindfrey, we are committed to providing the best possible experience for our subscribers. If you have subscribed to our services and wish to cancel your subscription or request a refund, please review our Refund and Cancellation Policy below.
1. Cancellation of Subscription
You may cancel your Mindfrey subscription at any time. To do so, please follow these steps:
Log in to your Mindfrey account.
Go to the "Subscription" section.
Select the option to cancel your subscription.
Please note that subscription cancellations are effective immediately upon request. Once your subscription is canceled, you will no longer have access to our premium content or services.
2. Refund Policy
a. Refunds for Monthly Subscriptions: Mindfrey offers a 10-day money-back guarantee for monthly subscription plans. If you are dissatisfied with our service for any reason within the first 10 days of your subscription, you are eligible for a full refund. To request a refund, please contact our customer support team at [support email] within the 30-day period. Refunds will be processed within 15 business days of your request.
b. Refunds for Annual Subscriptions: For annual subscription plans, Mindfrey provides a 30-day money-back guarantee. If you are not satisfied with our services within the first 30 days of your annual subscription, you are eligible for a full refund. To request a refund, please contact our customer support team at firstname.lastname@example.org within the 30-day period. Refunds will be processed within 15 business days of your request.
3. Exceptions to Refund Policy
Mindfrey reserves the right to deny refunds in the following situations:
If you violate our Terms and Conditions during your subscription.
If you have previously received a refund for the same subscription.
If the refund request is made outside the specified refund period.
4. Contact Information
If you have any questions, concerns, or wish to request a refund or cancel your subscription, please contact our customer support team at email@example.com. We are here to assist you and ensure that you have a positive experience with Mindfrey.
5. Changes to the Policy
Mindfrey reserves the right to make changes or updates to this Refund and Cancellation Policy. Any changes will be posted on our website, and the date of the most recent revision will be provided at the top of this document.
By subscribing to Mindfrey's services, you acknowledge and agree to the terms and conditions outlined in this Refund and Cancellation Policy. Thank you for choosing Mindfrey for your subscription, and we appreciate the opportunity to serve you.